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Contacts

Corporate Headquarters

953 S Northpoint Boulevard
Waukegan, Illinois 60085
866.652.0082

Warehouse and Distribution Center

13860 West Boulton Boulevard
Lake Forest, Illinois 60045
Terry Weilandt
General Manager
224.207.3052
<email>

Equipment Sales

Illinois
Tom Pieters
Vice President of Sales/Partner
847.812.2084 mobile
<email>

Wisconsin

Richard Ray
Sales Manager
262.754.0734 Ext 4734
847.341.6231 mobile
<email>

Indiana

Christopher Zvirbulis
General Manager/Partner
630.929.5042
847.505.9863 mobile
<email>

Document Management

Frank DeGeorge
V.P., Strategic Services/Partner
312.423.6190
847.404.8878 mobile
<email>

Creative Services

Michael Borchew
Chief Marketing Officer
224.207.3050
<email>

Managed Print Services

Jeremy Fordemwalt
Vice President of Managed Print Services
224.214.2430 mobile
<email>

Managed IT Services

Patrick Layton
Director, Managed IT Services
847.785.2296
<email>

Support
Remote Assistance: Connect to a technician.

Digital Office Equipment

Contact Impact Service Dispatch or Supply Ordering for your equipment needs. After you request service, a technician will contact you as soon as possible.

Service

Request service (form)
Call: 888.752.0052
Send email

Supplies

Order supplies (form)
Call: 866.228.4857
Send email

Recycling Program

Order boxes/labels (form)
Call: 866.228.4857
Send email

Document Management

Contact the Impact Document Management Helpdesk for all support related to DocuWare, PlanetPress, SmartSearch, eCopy, AutoStore and more.

Request DM support (form)
Call: 877.520.0070
Send email


Managed Print Services

Contact the MPS Administrator for assistance with orders, supplies, device change requests and other general MPS questions.

Call: 847.693.2340
Download Device Change Form
Send email

Managed IT

Contact the Impact IT Helpdesk for assistance with virus removal, e-mail support, server management, and other general IT questions.

Request IT support (form)
Call: 866.964.5050
Send email