Contact Login Request Demo Support About Impact Locations Financing News Careers
Impact Create Distribute Manage Documents
Digital Office Equipment Production Print Systems Document Management Creative Services Managed Print Services Managed IT Services


Corporate Headquarters

953 S Northpoint Boulevard
Waukegan, Illinois 60085

Warehouse and Distribution Center

13860 West Boulton Boulevard
Lake Forest, Illinois 60045
Terry Weilandt
General Manager

Equipment Sales

Tom Pieters
Vice President of Sales/Partner
847.812.2084 mobile


Richard Ray
Sales Manager
262.754.0734 Ext 4734
847.341.6231 mobile


Christopher Zvirbulis
General Manager/Partner
847.505.9863 mobile

Document Management

Frank DeGeorge
V.P., Strategic Services/Partner
847.404.8878 mobile

Creative Services

Michael Borchew
Chief Marketing Officer

Managed Print Services

Jeremy Fordemwalt
Vice President of Managed Print Services
224.214.2430 mobile

Managed IT Services

Patrick Layton
Director, Managed IT Services

Remote Assistance: Connect to a technician.

Digital Office Equipment

Contact Impact Service Dispatch or Supply Ordering for your equipment needs. After you request service, a technician will contact you as soon as possible.


Request service (form)
Call: 888.752.0052
Send email


Order supplies (form)
Call: 866.228.4857
Send email

Recycling Program

Order boxes/labels (form)
Call: 866.228.4857
Send email

Document Management

Contact the Impact Document Management Helpdesk for all support related to DocuWare, PlanetPress, SmartSearch, eCopy, AutoStore and more.

Request DM support (form)
Call: 877.520.0070
Send email

Managed Print Services

Contact the MPS Administrator for assistance with orders, supplies, device change requests and other general MPS questions.

Call: 847.693.2340
Download Device Change Form
Send email

Managed IT

Contact the Impact IT Helpdesk for assistance with virus removal, e-mail support, server management, and other general IT questions.

Request IT support (form)
Call: 866.964.5050
Send email