Contact Login Request Demo Support About Impact Locations Financing News Careers
Impact Create Distribute Manage Documents
Digital Office Equipment Production Print Systems Document Management Creative Services Managed Print Services
Our hassle-free IT programs provide proactive monitoring and preventive maintenance. This includes an Impact HelpDesk support team as well as robust cloud based back-up and disaster recovery solutions.
Call our Vice President of Service / Managed IT to get started.
Douglas Gamache
847.693.2350
Email >
 

Services

User Services

  • Local US-based helpdesk for end user support on covered technology
  • Onsite technical support team
  • Active Directory Administration and GPO Management
  • Security administration
  • Enterprise-level email filtering, Bagging and SmartHosting service

Workstation Support

  • Proactive Preventative Maintenance
  • Performance and error monitoring
  • Patch and update management
  • Robust device-level virus and intrusion protection

Server Support

  • Scheduled Preventative Maintenance
  • Performance and error monitoring
  • Patch and update management
  • Robust device-level virus and intrusion protection
  • Disk and Storage Management

Infrastructure & Network Support

  • Monthly firmware review and update
  • Organization and structure planning and maintenance
  • Connectivity service monitoring and support
  • Wireless, VPN, and other connectivity management

Managed Mobile Support

  • Provides configuration management and security to client mobile devices
  • Credential management
  • Email configuration
  • Passcode compliance
  • Usage restrictions
  • VPN and WIFI configuration
  • Remote Wipe/Lock
  • Location tracking
  • Asset inventory reports

vCIO Services

  • Dedicated Executive Technology Liaison
  • Asset tracking and lifecycle management
  • Hardware and software procurement assistance
  • License compliance reporting
  • Vendor relationship management
  • Leasing service
  • Quarterly technology business reviews
  • Strategic guidance and IT project management
  • Systems analysis and service architecture design
  • Security analysis and system hardening
CompleteCare Brochure
Impact Networking CompleteCare Brochure

Download Brochure